Streamline your support
with ease!
Arcanium brings enterprise-grade ticket management to your Discord server. Manage support at scale, and keep your community happy.
82
Servers
500+
Tickets resolved
99.9%
Uptime
Connor200024
Hi! I'm having trouble with my subscription renewal.
ArcaniumBOT
Thanks for opening this support ticket our Support Team will look at your request very soon!
Ticket #1042 — Auto-routed
Lenny
Hello Connor200024 👋 I've checked your account and it seems like your subscription renewal failed due to an expired credit card. Please update your payment method to continue enjoying our service without interruption.
Everything you need
Built for serious servers
From small communities to enterprise-scale support teams — Arcanium has every feature you could want.
Smart Ticket Creation
Customisable buttons, dropdowns and modals let users open tickets in seconds. Auto-categorise with AI.
Role & Permission Control
Fine-grained roles for admins, agents, and viewers.
Team Management
Invite unlimited staff, set departments. Assign tickets to teams or individuals.
Fast Performance
Built on edge infrastructure with 99.9% uptime SLA.
Up and running in minutes
Getting started is ridiculously easy
No configuration files. No coding. Just Discord.
Add Arcanium to your server
Click the "Add to Discord" button and select your server. Arcanium needs just a handful of permissions — no admin required.
/invite arcaniumRun the setup wizard
Use `/setup` in any channel. Arcanium guides you through creating ticket categories, staff roles, and log channels in under 2 minutes.
/setupCustomise your ticket panel
Use `/panel create` to post a ticket-opening embed in the channel of your choice. Choose buttons, dropdowns, and messages.
/panel create #supportStart handling tickets
Your users can now open tickets with one click. Staff will be notified and can claim, reply, and close tickets directly in Discord.
/ticket claim · /ticket close